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Frequently Asked Questions

We've got answers below to common questions

Yes, you can conveniently pay for your order using a credit card. We accept major credit cards to ensure a smooth and secure checkout process.
Shipping is not always included in the listed prices. Shipping charges may vary based on your location and will be calculated at checkout.

Shopping in our Online Shop is completely secure. We use industry-standard SSL encryption and trusted payment gateways to ensure your personal and payment information is protected at all times.

Yes, we offer easy refunds and replacements. If you’re not satisfied with your purchase, you can request a refund or replacement within our return period, as long as the product is unused and in its original packaging.
Orders may be cancelled due to payment issues, stock unavailability, or if the order couldn’t be verified. You’ll receive an email with the reason and next steps if this happens.

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